Research > Management > 02

Reimagining Professional Development for the Digital Era: Integrating Human and Technical Capabilities 

starting point: 

What are the learning mechanisms and change processes in AEC firms that facilitate or hinder organisational performance outcomes – including digital transformation?

This topic may include: consideration of barriers to learning in computational design methods and workflows both within and across organisations; the impact of training courses; and a broad exploration of how organisational learning affects firm behaviour (for example, procedures and activities) and performance (such as sustainability). 

project summary: 

As architectural organisations evolve in the digital age, professional learning must adapt to new realities. This research examines the current state of professional development and explores some of the emerging best practices for transforming architectural practice so it evolves with the digital landscape. There are three interconnected studies: 

Study 1: Understanding Professional Learning. This explores how architects develop expertise in practice through observations and interviews with practitioners. The aim is to deliver a practical framework identifying challenges and opportunities for professional learning. 

Study 2: Enhancing Collaborative Learning. This study seeks to enhance Professional Learning Groups through a toolkit that integrates evidence-based social learning methodologies with an AI-enhanced administrative tool. This intervention aims to build collaboration skills, reduce the workload for this form of CPD, and nudge the expansion of skills included in professional development. 

Study 3: Professional Learning with Generative AI. This study will examine how Gen AI tools reshape learning processes in architectural practice. Commencing mid-2026, this study will develop frameworks for effective professional development utilising AI. 

Initial interviews reveal misalignments between current CPD frameworks and evolving skill requirements. For example, social learning competencies remain undervalued despite their growing importance in industry 5.0. A prototype toolkit developed during the February 2025 Hackathon with industry partners and academics shows promise for creating more accessible professional development approaches that leverage collective expertise within architectural practice. 

Overall, this research addresses a critical gap in understanding how learning will adapt to digital transformation in architecture.  

PhD Candidate

Sandra Meng

PhD Supervisors

A/Prof Catherine Collins
UNSW Business School, School of Management and Governance

Dr Nicole Gardner
UNSW School of Built Environment

Enrolled at

UNSW School of Management and Governance